Uit het persbericht:
"The product is aimed at brand and insights professionals wanting to build short or longterm online customer communities with minimal effort and maximum effects. A solution called CMNTY Pulse is a new, integral part of the platform that has been co-developed with partnering research agencies. It features a moderator’s dashboard that helps manage previously daunting streams of community generated comments, responses and ideas. It helps filter strong language, organize insightful content using bookmarks and provides a “single point-of-truth” about community members and their activities."
“We believe that building and maintaining an online community should be easy, especially for the non tech-savvy. We already made setting up and configuring a new community a blast. With CMNTY Pulse we are taking this DIY approach a step further by making insights more easily digestible and automating parts of the community management process.” aldus Maxim Schram, Founder & CEO. The new platform also helps community managers reach higher engagement levels than before. “Of course brands want their communities to be a place their customers love to spend time on. That’s why we made it easier than ever to integrate your community with your website, encourage member-to-member interaction and allow people to participate using their mobile devices. Where brand insights communities used to be primarily project based, we have made it possible for them to remain top of mind and always-on.”
CMNTY Corporation is opgericht in 2007 en heeft kantoren in New York en Eindhoven. Het CMNTY Platform wordt gebruikt bij 52 van de Fortune 500 bedrijven.
Bron: Press release CMNTY, October 2nd, 2019